Training
Scope
• Vendor & role-based training (e.g., Commvault, Telco, Enterprise IT).• Embedded knowledge transfer during projects (shadow → assist → run).• Learning formats: self-paced, virtual, onsite, and scenario labs.
Audience
• Telecom roles: RAN, Core IMS, Transport, OSS/BSS, Telco Cloud.• IT roles: Commvault Admin, Cloud Ops, SRE/DevOps, Security Lead.
Curriculum Examples
• Commvault backup/restore with VMware & Kubernetes
• Telco Core ↔ Transport fault tracing & optimization.
• Cloud DR planning & execution.
• SRE practices: SLIs/SLOs, incident response.
• Telco Core ↔ Transport fault tracing & optimization.
• Cloud DR planning & execution.
• SRE practices: SLIs/SLOs, incident response.
Outcomes
• Faster operational readiness and autonomy.
• Higher certification success rates.
>• Reduced MTTR and escalation volume.
• Higher certification success rates.
>• Reduced MTTR and escalation volume.
Deliverables
• Skills matrix & gap analysis.
• Training materials, lab guides, and recorded sessions.
• Role-specific runbooks and handover documents.
• Training materials, lab guides, and recorded sessions.
• Role-specific runbooks and handover documents.